Privacy Policy :

 

Astrolabh respects the need for privacy of recipients, and we do realise the importance of feeling safe and secure whenever a recipient transacts with us. We at Astrolabh have an unwavering ethic of fully  protecting our recipients personal information, and we ensure  all possible arrangements to ensure that transactions at Astrolabh are absolutely secure. Following paeagraphs represent our privacy policy:-

Information collected

When recipients choose to use our quality curated services and features, they are requested to register with their personal profile on the website for maximum benefits and personalization of the recipients. During the process, they may be required to submit information such as name, gender, birth information, e-mail ID, password, place of residence, postcode, etc. This information is critical for us to create horoscopes and provide accurate personalized reports to our recipients. The recipient’s e-mail ID and password are used to protect their personal profile. This is beneficial for making our personalized e-mail service available to them. Non-personal identifiable information about our recipients are collected on the website from their IP address or pages surfed to ensure a smooth and user-friendly website usage experience. However, we wish to clarify, that we do not collect any personally-identifiable information about our recipients, unless they voluntarily submit such information, while using our products and services by filling out forms or surveys.

However we would like to inform that we do collect personally identifiable information from our clients through feedback forms and surveys, but  it is voluntarily provided by the recipients, as this information is used to upgrade and optimize our services to make it better for future recipients. This also ensures that recipient interaction with us is more rewarding.

We have learned that recipients who have engaged our services once tend to come back for more, which is exactly why we  honour their privacy and confidence in us, and give them exactly the content they ask for, and nothing that is not relevant to their query.

Use of information

The data that we collect from our recipients is processed to deliver personalized reports, for internal marketing purposes, trend analysis, to figure out patterns of usage as well as for better website administration.As a matter of  unfailing ethics , integrity and policy, We do not disclose any personally identifiable information to third parties unless the recipients give us their prior consent. Still, it is pertinent to note, that under certain circumstances such as a legal necessity , court order or under prevailing government norms, we may be compelled to disclose such information. We cannot guarantee that the third parties will not unlawfully intercept , breach or access transmissions or private communications. Besides, in cases where we ask our recipients for personally identifiable information and notify them that it will be shared with third parties entities, and our customers opt-in to share the information with them, such an opt-in will supersede anything to the contrary contained in this privacy policy.

Use of IP addresses

The recipient’s IP address is used by Astrolabh for more efficient administration of the website and making user interface hassle free and pleasant and to identify problems with our server and to keep a tab on general trends and statistics.

Use of cookies

When recipients browse our website to surf for products, services or reports, we are likely to store some of this information in the form of cookies on their computers. This is done with an aim to personalize and customize their current and future visits to our website, and to deliver content relevant to the recipients’s interests. We would also save passwords, so the clients don’t have to re-enter it every time they visit the site. However, the recipients have the option of setting their browser, so that it notifies them when a cookie is sent, and they can decide whether to accept it or not. It has to be kept in mind  that certain parts of the website may not function optimally, if cookies are deactivated or rejected.

Use of e-mail address

We  assure that the e-mail addresses given for receiving our reports and services will be safe and secure, as we will never disclose it to the third parties. Any horoscopes or other special offers that the clients choose to receive will be sent to them exclusively by Astrolabh.

Security

Astrolabh  does not collect any payment information. This is solely handled by our payment gateway partner. We have put in place, and have committed to follow, reasonable procedural methods to protect our recipient’s personal information from unauthorized access. It must be bore in mind that neither Astrolabh, nor any other website, can completely eliminate such risks.

Other websites links

Astrolabh  disowns any responsibility for the privacy policies of other websites whose links may be found on any of its pages.

Change/update

Recipients can, whenever they wish, change or update their personal information provided earlier.

Delete profile

If the clients wish to delete their profile on our website, they can do it.

Contacting us

Should the clients have any doubts or queries regarding our privacy policy or the procedure to deal with us, they can contact us.